Privacy Policy

1.0-OUR COMMITMENT

EZFurn is committed to responsible privacy practices, complying with the Privacy Act 1988 and all other applicable legislation governing privacy. We are committed to the protection of your right to privacy.

As evidence of this commitment, we have developed and implemented this Privacy Policy for our organisation. Our respect for our clients privacy is paramount. We have policies and procedures to ensure that all personal information is handled in accordance with the Privacy Act.

2.0-COLLECTION, USE & DISCLOSURE

Information is only gathered when you register with us. Personal information which we may collect from you as one of our clients includes your name, address and contact details. We will only collect this information when you supply it to us voluntarily when registering.

Personal information you supply to us will be kept in our client database. The information will only be used to contact you and to provide you with information about the services we provide. To fulfil these purposes we may need to disclose your personal information to outsourced contractors and professional advisers. We engage third party service providers to perform services for EZFurn. Such services include delivery of orders, credit card payment authorisation, market research and promotions. We disclose your personal details to these contractors in order to provide us, and you, these services.

3.0-DATA QUALITY

We take care to ensure that your personal information is accurate, complete and up to date, and we ask that you do the same. Therefore, when you provide us with your personal information please ensure that you spell words correctly and you provide information for all required fields.

If your personal information is not accurate, complete and or up to date, then we may not be able to provide you with our products and services.

We also ask that you contact us whenever your personal information changes or if you become aware that our records are incorrect. By contacting us we can take reasonable steps to ensure that your personal information is correct.

4.0-DATA SECURITY

EZFurn has implemented security measures to ensure that your personal information is kept safe from misuse and loss and from unauthorised access, modification or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure.

Although we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us electronically or any information which we, with your expressed or implied consent, transmit to you electronically.

Consequently, such transmissions are carried out at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own system.

5.0-CREDIT CARD PAYMENTS

EZFurn uses high-grade encryption levels (RC4 128 bit) to transfer data related with credit card payments.

6.0-ACCESS

You have a limited right to access personal information we hold about you.

If you wish to view or confirm information held by EZFurn, simply contact us by emailing info@ezfurn.com.au.We may change our Privacy Policy from time to time at our discretion and without notice. At any time, the latest version is available from this website.

Modern Slavery Policy

1.0-WHAT IS THE PURPOSE OF THIS POLICY?

We will limit risks of modern slavery practices in our business and supply chain. This policy supports our commitment and underpins our annual modern slavery statement. (https://www.ezfurn.com.au/).

2.0-WHO DOES THIS POLICY APPLY TO?

This policy applies to you if you are involved in our business, including if you are an employee, director, officer, labour hire staff, contractor or other representative of our business or of any business in our supply chain. While this policy is not part of any contract you may have with us, you are expected to comply with it. If you do not comply with this policy, we may end our business relationship with you and if you are an employee, you may be disciplined or dismissed.

3.0-WHAT IS MODERN SLAVERY?

Modern slavery is depriving a person of freedom for commercial gain and in violation of fundamental human rights.

It describes situations where offenders use coercion, threats or deception to exploit victims and undermine their freedom. Modern slavery involves serious exploitation, not sub-standard working conditions or the underpayment of workers although this may be unlawful for other reasons.

Modern slavery can take many forms including:

  • Slavery – owning a person, trading in slaves or financing slave trading (ie, human trafficking)
  • Forced labour – forcing a person to work by coercion or threats (and servitude is when that person’s freedom is significantly restricted)
  • Forced marriage – a marriage without free and full consent – eg, due to lack of understanding or duress/coercion.
  • Debt bondage – a person works to pay off a large debt, for an unlimited time or where the value of the work is not applied to the debt.
  • Deceptive recruiting – a recruiter charges a fee for the job offer, confiscates identity documents, deceives a person about personal freedom or their ability to leave the job Child labour – not always unlawful but not tolerated by us when it involves exploiting children, depriving them of education, making them work in unsafe working environments.
 

4.0-WHAT ARE THE INDICATORS OF MODERN SLAVERY PRACTICES?

Modern slavery indicators may include where a person:

  • is not in possession of their own passport, ID or travel documents;
  • is acting as though they are being instructed or coached by someone else;
  • allows others to speak for them when spoken to directly;
  • is dropped off and collected from work;
  • is withdrawn or appears frightened or have physical indicators of slavery, such as injuries; unable to contact friends or family freely;
  • has limited social interaction or contact with people outside their immediate environment; story contains obvious errors;
  • acts with hostility or have difficulty in concentrating due to trauma;
  • has few possessions;
  • has little or no control over their finances or no access to a bank account, or they are being significantly overcharged for their accommodation; and
  • is living in a very poorly maintained and overcrowded place.
 

These indicators are not exhaustive and do not necessarily mean there are modern slavery practices. Sometimes there may be other reasons or circumstances that indicate that something is not right.

5.0-WHY DO WE WANT TO LIMIT RISKS OF MODERN SLAVERY PRACTICES?

Limiting modern slavery practices makes good business sense, protecting our workers and our reputation. It also supports us in assessing and addressing modern slavery risks as required by modern slavery legislation.

6.0-WHAT ARE OUR RESPONSIBILITIES?

We will endeavour to:

prepare a modern slavery statement as required by Australian law; identify and address modern slavery risks in our business and supply chain; and take steps to raise your awareness of modern slavery risks, including by having this policy.

7.0-WHAT ARE YOUR RESPONSIBILITIES?

You must take all reasonable steps to ensure our business and supply chain is free of modern slavery practices. However senior you are and regardless of your business relationship with us, you must pay close attention to the high-risk areas identified in our Modern Slavery Statement, particularly supply chain and outsourcing in jurisdictions without adequate safeguards. Some areas of the business are likely to have more exposure than others, including procurement and sourcing, human resources, finance, risk, sustainability, projects, legal and leadership.

Examples of specific responsibilities include:

  • participating in all training, including in this policy;
  • leading by example by making appropriate checks on all employees, recruitment agencies, suppliers, etc to ensure we know who is working for us;
  • remaining alert to indicators of slavery (see above);
  • using only approved contracts which include modern slavery clauses; and
  • obeying our instructions regarding modern slavery.
 

Turning a blind eye is unacceptable and if you reasonably suspect there may be modern slavery, report it under this policy.

8.0-HOW DO I REPORT SLAVERY CONCERNS?
 

If you have a reasonably held suspicion of modern slavery practices, discuss your concerns with Steven Alexander (steven.alexander@ezfurn.com.au), who will decide a course of action and provide any further advice.

If there is immediate danger call the police — don’t tackle a situation on your own as dangerous criminals can be behind modern slavery and human trafficking.

Not all victims may want to be helped and sometimes, reporting a suspected trafficking case puts the potential victim at risk, so it is important that unless there is immediate danger, you discuss your concerns first with Steven Alexander before taking any further action.

Keep your eyes and ears open—your awareness and actions may stop someone from being exploited or abused.

9.0-HOW DO I REPORT SLAVERY CONCERNS?

Our board of directors are responsible for this policy and will review reports of material slavery concerns.

The policy may be amended, replaced or removed and the current version can be found here: https://www.ezfurn.com.au/