FREQUENTLY ASKED QUESTIONS
Get quick answers to common questions about our products, services, and delivery. Can’t find what you need? Our team is here to help.
WHAT IS YOUR ABN?
ABN: 90667 722 072
WHY ARE YOUR PRICES SO LOW?
Our website has automated our processes to ensure we keep our overheads low and our prices highly competitive.
DO I GET A DISCOUNT ON BULK ORDERS?
As we offer the most competitive wholesale prices in Australia, prices will remain the same with bulk ‘off shelf’ orders. To receive further discounts on some of our stock lines, click in the ‘indent’ section to view these highly competitive rates.
DO YOU HAVE ASSEMBLY INSTRUCTIONS FOR PRODUCTS?
Yes we do. Most of our products have an assembly video and instructions that can be found on the product page.
DO YOU ASSEMBLE PRODUCTS?
Yes, you can add assembly to a product on the product page before adding to the cart. Items such as gaming stools require assembly by us to be covered within our warranty policy.
CAN ezfurn SOURCE FURNITURE THAT ISNT ON THE WEBSITE?
Of course, we are able to source furniture pieces globally. If there is a product you wish to purchase that is currently not on our website, send us an email to sales@ezfurn.com.au and we will be happy to discuss your request further.
CAN I PUT PRODUCTS ON HOLD?
Yes, send us an email or give us a call and we will be happy to discuss your hold request further.
ARE YOU OPEN ON WEEKENDS?
No, we are not open on weekends or public holidays. We are open weekdays from 8am – 4pm.